espyUNEXPECTED is a subscription box service that provides unique and personalized boxes, handpicked by espy stylists that know your fit and clothing needs. espyUNEXPECTED offers both new and existing clientele the ability to save time shopping by letting the espy stylists curate outfits and pieces, shipping them directly without you having to set foot in-store.
How it works is simple. Need a new top or a pair of jeans? Perhaps an entire outfit? With a history of your in-store purchases and in the cases of all and new clients, information gathered at the time of your espyUNEXPECTED purchase, your box will be curated on your specific fashion wants and needs.
You select a pricing tier and delivery frequency of your espyUNEXPECTED curated box. Boxes start at $250, $500 and $1000 with an option for one-time, monthly, bi-annually (2x) and seasonal refresh (4x) delivery.
Depending on your desired spending tier (up to $250, $500, $1000) and what you have asked for in our questionnaire your box will contain items based on your selections along with information regarding your wardrobe based on previous in-store purchases.
Depending on your selections and delivery frequency of espyUNEXPECTED, you can expect to receive 1-2 items for the $250 price tier, 2-3+ items for the $500 price tier and 4-5+ items for the $1000 price tier.
Based on the information you provide to us about what you need in terms of clothing, you are authorizing us to charge up to your selected pricing tier. You will never be charged over the pricing tier you have selected but only for the items contained in your box. If you selected a price tier of up to $500 and the espy stylist can fulfill your requested clothing needs for under $500, you will only be charged for those items.
You will receive espyUNEXPECTED based on the selected delivery frequency of your box (one-time, monthly, 2x year, 4x year).
If for any reason you are not satisfied with the contents of your box or certain elements, you can exchange or return them for a full refund.
You can cancel your subscription to espyUNEXPECTED at any time.
For orders within Alberta, please allow 1 week for delivery. For orders within Canada please allow up to 3 weeks for delivery.
International shipping can be done so by special request. Please contact firstname.lastname@example.org for international delivery inquiries.
Returns can be made in-store or by shipping unworn, undamaged product back to espy. Please note that espy will not cover return shipping costs if you are sending items back by mail. Your espyUNEXPECTED box will have instructions on how to return products in detail.
For any other questions or inquiries, reach out to us by email: email@example.com or telephone: (403) 457-3779
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